How quickly can you help when the site is down?

Urgent cases are handled the same business day where possible. Send the address, the symptom and your hosting provider — that is enough for us to start.

What happens first after a hack?

We copy files and database before changing anything, disable the vulnerable extension, rotate passwords and keys, then find the entry point in logs and changed files. You get a written report with cause and actions.

What does ongoing maintenance include?

Updates tested on a copy first, backups stored off the host, uptime and error monitoring, security hardening, and a fixed response time when something breaks.

WordPress support

WordPress helpwhen it breaks.

Hacked site, white screen, a slow site, or an update that went wrong. We fix it, secure it, and tell you in plain language what happened.

hei@webviking.no +47 41 14 99 29 Norwegian version Polski

Problems we handle

Hacked or infected site: unknown admins, spam in Google, redirects, browser warnings.
White screen or critical error after a plugin, theme or PHP change.
An update that broke the layout, a form or WooCommerce checkout.
Slow sites: heavy images, too many plugins, no caching, overloaded hosting.
Form spam and brute-force login attempts.
Email that never arrives: SMTP, SPF, DKIM and DMARC.
Migration, hosting moves, backups and ongoing maintenance.

What we do after an attack

Preserve evidence: a copy of files and database before anything changes.
Stop the damage: disable the vulnerable extension, rotate every password and key.
Find the entry point in logs, changed files, users and cron jobs.
Rebuild on current PHP and WordPress, with firewall and login limits.
Clean up Google and request a review in Search Console.
A written report: cause, actions taken, recommendations.

Good to know

We take over sites built by someone else — that is most of this work.
Urgent cases are handled the same business day where possible.
If personal data was exposed, the incident may have to be reported to Datatilsynet within 72 hours. We provide the technical basis; the legal responsibility stays with the data controller.

Questions and answers

How quickly can you help when the site is down?: Urgent cases are handled the same business day where possible. Send the address, the symptom and your hosting provider — that is enough for us to start.
What happens first after a hack?: We copy files and database before changing anything, disable the vulnerable extension, rotate passwords and keys, then find the entry point in logs and changed files. You get a written report with cause and actions.
What does ongoing maintenance include?: Updates tested on a copy first, backups stored off the host, uptime and error monitoring, security hardening, and a fixed response time when something breaks.

Site down right now?

Send the address, the symptom and your hosting provider. That is enough for us to start.

Get help